Frequently Asked Questions

NAMI.org Web site

Click on a question below to link to the answer further down the page.

  1. I am having trouble signing in.
  2. I am a NAMI member. Why doesn't the Web site recognize me as such?
  3. How do I change my user name/password/email address/mailing address?
  4. How do I subscribe or unsubscribe from your various email lists and newsletters?
  5. How can I get access to NAMInet?
  6. I cannot find something I'm looking for on your site. What do I do now?
  7. Can I link to your Web site? Will you link to mine?
  8. Can I have permission to reprint something from your site?
  9. How can I change the contact information you have listed about my state or affiliate?
  10. My NAMI state or affiliate needs a Web site. How can you help?
  11. What does the NAMI acronym stand for?

 

  1. I am having trouble signing in.

    For assistance signing in to the Web site, visit our Sign In Help page and follow the instructions carefully. If you have already signed in, but the site does not recognize you as a NAMI member, see below.

  2. I am a NAMI member. Why doesn't the Web site recognize me as such?

    There are two levels of sign-in accounts: Registered User and Member. Registered User accounts are free and available to anyone through our Registration page. Member accounts are only available to dues-paying NAMI members. In order for the Web site to recognize you as a member, you have to be signed in with a Member account. Accounts that you create yourself through the Registration page will not give you member-level access, even if you are a NAMI member.

    There are two ways to obtain a Member-level sign-in account. If you already have a NAMInet account, this will give you member-level access to NAMI.org. If not, then your default Member account consists of using your NAMI member ID as your user name and your last name as your password. Your member ID is a ten-digit number. If you do not know your member ID, you may find it on the mailing label of your Advocate magazine, or by looking it up here.

    Once you have signed in with your Member account, you will have member-level access to all areas of NAMI.org. You must with this account any time you want member-level access.

    Note: We highly recommend that you change your user name to something other than your member number once you have signed in. This will make it easier for you to remember, and will keep your member number more secure. Also please be sure to verify that there is a valid email address associated with your account. For more information on these two matters, see below.

  3. How do I change my user name/password/email address/mailing address?

    Once you have signed in to the site, you may change any of your personal information by clicking on the myNAMI button in the left-hand margin of any page on the site. Once there, click myProfile to update user name, password, email address or mailing address. Click on myPreferences to personalize the types of information you are interested in. Click mySubscriptions to subscribe or unsubscribe from e-mail newsletters.

  4. How do I subscribe or unsubscribe from your various email lists and newsletters?

    NAMI sends out many different types of e-communications, and you have the ability to subscribe or unsubscribe from each. To do so, click on the myNAMI button in the left-hand margin of any page on the site.

    Once there...
    ... click the mySubscriptions link to subscribe or unsubscribe from any of our e-newsletters (e-News, StigmaBusters, etc.), or general notifications from NAMI
    ... click the myPreferences link and check whether you wish to receive "email notifications" related to your chosen interests, then click the "submit" button.

  5. How can I get access to NAMInet?

    NAMInet is the name of NAMI's intranet system. At this time, the system is in transition. Much of what was formerly available only through NAMInet is now available on NAMI.org. Eventually, NAMInet will be completely enfolded into NAMI.org.

    NAMInet access is available only to dues-paying members of NAMI. If you are a member of NAMI and have a member-level sign-in account (see #2 above), follow these instructions for NAMInet access.

    1. Sign in to NAMI.org with your member account.
    2. Click on the Members link in the center of the homepage
    3. In the Members community, you will see a section called "NAMInet Resources". You will also see a link to the NAMInet system itself. Clicking any of the links in this section may require you to enter your user name and password again. If so, use the same sign-in account that you used for NAMI.org. Note: if this is the first time you have used your member account on NAMI.org, it may take up to 5 minutes for your account to be synchronized with the NAMInet system. So if your login to NAMInet fails, please try again a little later.
  6. I cannot find something I'm looking for on your site. What do I do now?

    When looking for something on the NAMI Web site, follow these steps:

    1. Scan the navigation buttons and links across the top, bottom, and left side of each page to find the area of the site that most closely corresponds to the type of information you are looking for. Note that if you place your mouse over the three main buttons at the top, "Inform Yourself", "Find Support", and "Take Action", drop-down menus will open up that give you additional choices in each of those areas.
    2. Try the Site Map. At the bottom of each page there is a link to the Site Map. This shows you, in outline format, all of the areas of the site and gives you, at-a-glance, the full layout of the site.
    3. Use the site search. Type in a keyword or phrase that describes what you are looking for. Separate multiple keywords with a space or and. To broaden your results, separate multiple keywords with an or. To narrow your results, place a search phrase within double-quotes (ex: "campaign for the mind of america"). Search results are displayed in order of relevancy. You may also click the "sort by date" link on the results page to have them re-ordered by date.
    If you still are not able to find what you are looking for, please contact us and we will try to assist you. If you clicked a link that failed to take you to the information you were looking for, please include that link in your message.

  7. Can I link to your Web site? Will you link to mine?

    NAMI gratefully accepts links to our Web site. You may link to the home page or to a particular article or topic area. If you link to a particular article, please test your link from time to time, as content is often moved or removed. In linking, you may not include the NAMI logo or imply any endorsement by or partnership with NAMI unless you have obtained written permission to do so from NAMI. NAMI reserves the right to revoke linking privileges.

    Please refer to our Link Policy for information on requesting a link to your Web site. NAMI.org does not currently have an area devoted only to links. Instead, links are added contextually, as sources of additional information for a particular article or topic. So when submitting your link, be sure to indicate which specific section of the Web site you feel it most appropriately belongs in.

  8. Can I have permission to reprint something from your site?

    Unless otherwise indicated, all information contained on the NAMI Web site, including -- but not limited to -- text, graphics, logos, button icons, images, audio and video clips is proprietary to NAMI and may not be copied, reproduced, transmitted, displayed, distributed or otherwise used in whole or in part in any manner without NAMI's prior permission. The exceptions to this are:

    For all other uses, please contact NAMI for permission.

    For content that bears a source or copyright other than NAMI (such as our LexisNexis news articles), reprint permission must be secured from the original copyright holder.

  9. How can I change the contact information you have listed about my state or affiliate?

    Click here for instructions on updating this information.

  10. My NAMI state or affiliate needs a Web site. How can you help?

    Click here to learn about NAMI's microsite program for states and affiliates.

  11. What does the NAMI acronym stand for?

    NAMI, The Nation's Voice on Mental Illness was founded in 1979 as the National Alliance for the Mentally Ill.   "NAMI" was officially made our corporate name in 1997, after a vote of the membership.  This was done after years of discussion that the full name was not person-first language and perpetuated the very stigma we hoped to erase.

For other Frequently Asked Questions not specifically related to the NAMI Web site click here.