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Psychiatric Crisis - Be prepared, plan ahead

IF YOU FEEL SUICIDAL, CALL 911 OR 1-800-273-TALK (1-800-273-8255) 

http://www.suicidepreventionlifeline.org/GetHelp

IF THE INDIVIDUAL WITH A MENTAL ILLNESS IS;

  • in danger of physical injury,
  • out of control,
  • talking about suicide,
  • posing a threat to the safety of other persons,

YOU NEED TO TAKE THE FOLLOWING STEPS

If you feel there is a danger to any person, either call 911 for help in assessing

the seriousness of the situation or seek assistance from local law enforcement officers.  Always request a CRISIS INTERVENTION TRAINED TEAM ( CIT )

Police officer's who have been trained for mental health crisis.

What is a “psychiatric crisis”?

A psychiatric crisis is when a person shows signs of a severe

 mental illness, such as:

* Suicidal, homicidal and/or other violent thoughts or actions

* Psychosis (usually an inability to distinguish what is real from what is not, such as  (hallucinations, delusions and/or paranoia)

* Inability to provide basic self-care.

Many families have found themselves witnessing these symptoms in their loved ones, and it can be very scary. These feelings are normal, and are to be expected in such a stressful time.

If you can, talk to your loved one and encourage them to seek mental health treatment immediately, whether from a medical/psychiatric provider, the local mental health agency or a hospital emergency room (ER/ED). Let your loved one know that you can help guide them through this process so they don't have to do it alone.    

Helpful tips to use when interacting with your

 loved one during a psychiatric crisis:

  1. Avoid threatening, shouting or criticizing. Your loved one is in an "altered reality state" and the above behaviors may only exacerbate the situation.
  2.  Speak softly and in simple sentences. This will help maintain a calmer environment.
  3. Avoid standing over your loved one or blocking the doorway. Again, it is important that you try to create a safe and calming atmosphere, not an intimidating one.
  4. Avoid direct, continuous eye contact or touching your loved one. Complying with your loved one's reasonable requests may help them feel somewhat "in control."    

Actions one can take    

IF THE INDIVIDUAL WITH A MENTAL ILLNESS IS;

  1. in danger of physical injury,
  2. out of control,
  3. talking about suicide,
  4. posing a threat to the safety of other persons,

YOU MAY WISH TO TAKE THE FOLLOWING STEPS:

If you feel there is a danger to any person, either call 911 for help in assessing the seriousness of the situation or seek assistance from local law enforcement officers.  Always request a CRISIS INTERVENTION TRAINED TEAM ( CIT ) Police officer's who have been trained for mental health crisis.  

 

IF YOU CAN TALK TO YOUR LOVE ONE and encourage them to seek mental health treatment immediately, whether from a medical/psychiatric provider, the local mental health agency or a hospital emergency room (ER/ED).  Let your loved one know that you can guide them through this process so they don't have to do it alone.  

Voluntary Treatment

Rosecrance Mulberry Center

605 Mulberry St. (N.W. CORNER) Plenty of parking

Map and Directions -   Click here

Call ahead if possible 815 720 4960.

The Rosecrance Mulberry Center is the first of its kind here in Illinois,  that will combine two current, closely linked programs - Triage and Short-term Crisis Residential. - under one roof

 

Services provided through the Triage Program include crisis intervention, screening, evaluation and referrals and linkages to community providers. Rosecrance Triage utilizes a "living room" concept; instead of a typical clinical or emergency room setting. The program offers a comfortable, safe and welcoming environment.

Triage services will be available to adults 18 years and older and is open 24 hours everyday all year long.

Crisis Residential Program is a voluntary, short term program available to individuals with a serious mental illness who require services in a voluntary 24 hour supervised setting.

 

Q: Who can be referred to the Triage Center?

A: The center will provide immediate evaluations for adults who are nonviolent,  , and who are medically stable but struggling with mental health issues.

Q: How will people be referred for evaluation?

A: Individuals in psychiatric crisis will be brought to the center by first responders and police, though  there may also be pre-arranged transfers from hospital emergency rooms and other facilities.

Q: What happens when someone is brought to the Triage Center?

A: Once the assessment is completed and an appropriate level of care is determined and one of 3 steps will take place.

  1. The individual may leave the triage center with linkages to appropriate services.
  2. It may be determined that inpatient treatment is necessary.  
  3. Short term Crisis Residential Beds - a program for individuals with a serious mental illness but determined that the inpatient treatment is not appropriate at this time.

 

Q: Who works at the Triage Center?

A: The center has a secure entrance with a nurse, an Eligibility Determination Assessment (EDA) evaluator, a crisis counselor and a security officer.  A psychiatrist in on call.  Walk-ins are permitted.

 

 Non-Voluntary treatment

Rockford Memorial Hospital - Behavioral Medicine Unit

815 971-6350  - 24 hours crisis line  

2400 North Rockton Ave. Rockford

Map and Directions:  Click here

 

Swedish American Hospital - Mental Health Unit

815 966-2273 - 24 hours crisis line

1401 East State St. Rockford

Map and Directions:  Click here

 

Streamwood Behavioral Healthcare System

(Inpatient care for children and adolescents)

630-837-9000

1400 East Irving Park Road

Streamwood, IL 60107

Map and Directions -  Click here

 

 Documentation for treatment

Have current copies of your family members medical information available to provide to mental health providers. Your records should include the following:

Diagnosis for the individual if known.

A list of all current medications.

List of specific events or behaviors that have caused concern.

Insurance information.

Names and contacts of the individual’s doctors.

Your name, relationship, and phone numbers.    

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