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Guide for Getting Help when you have a Mental Illness


Documents needed:               Birth Certificate

                                                Social Security Card

                                                Picture ID (get from DMV)


Transportation:                     Bus System  (Bus Routes can be obtained from the

 Williamsburg Library, 515 Scotland St), The transit system

 operates Monday through Saturday, from 6:00 a.m. to

 10:00 p.m., from Memorial Day to Labor Day and operates

 Monday through Saturday, from 6:00 a.m. to 8:00 p.m.

 September through May.

 Low cost fee, all day passes available.



Social Services                       Food Stamps and Medicaid

                                                Go to the office located in the area where you live

                                                To apply for food stamps only an appointment is necessary.

Medicaid and Food Stamps can be applied for at the same time.


                                                James City County Office

                                                5249 Olde Towne Road

                                                Williamsburg,Tel. 757 259-3100


                                                Williamsburg Office

                                                401 Lafayette St.

                                                Williamsburg,Tel. 757 220-6185


                                                York County Office

                                                301 Goodwin Neck Rd.

                                                Seaford   Tel 757 890-3787


Social Security

Administration                      11706 Jefferson Ave.

                                                Newport News   Tel. 757 873-3914


                                                To apply for SSI or SSDI an appointment is necessary.


                                                Supplemental Security Income (SSI) is a federal program

                                                to provide income to the disabled population.  Eligibility is

                                                based on financial need and disability determination.


                                                Social Security Disability Insurance (SSDI) is for workers   

                                                With disabilities who have paid into the Social Security

                                                system through payroll deductions.  Some individuals

                                                under age 22 with disabilities may collect SSDI under a

                                                parent’s account if the parent is retired, disabled, or



                                                A Representative Payee is a family member, friend, or

                                                Community advocate who receives a monthly SSI or SSDI

                                                check on behalf of the person diagnosed with a mental

                                                illness and helps him or her manage the money.                                            

Assistance with Food,          

Counseling and Medication


Colonial Community Services Board

                                                1657 Merrimac Trail, Williamsburg, Tel. 757 220-

3804 George Memorial Highway, Yorktown

                                                757 898-7926


Service Area:  James City County, Poquoson, Williamsburg and York County


Services:  A mental health program providing individual therapy; adult substance abuse counseling; People’s Place

For mental health clients; crisis services 24 hours per day , 7 days a week, psychiatric and psychological evaluations; and medication.  No one is denied services based on their

Ability to pay; sliding scale is offered.  Insurances are accepted.


Angel Food Ministries

                                                Kings Way Church , 5000 John Tyler Highway

                                                Williamsburg, 757 564-7929  

                        Provides food once a month. Orders need to be placed

                        in advance. Food stamps are accepted if arranged ahead

                        of time.



                        312 Waller Mill Road, Williamsburg, Tel., 220-9379


                                                Services:  Provides emergency food, clothing, and some

                                                transportation for medical care. Proof must be shown that

                                    the client is in need of transportation. Available Monday

through Friday  9:00 a.m. to 4:00 p.m.


                                                Grove Christian Outreach Center

8910-E Pocahontas Trail, Williamsburg.  Tel. 757 887-1100

                                                Service Area:  Grove, Busch Gardens-Lee Hall.  Proof

                                                of residency required.


                                                Services:  Food distribution, and clothes closet.  Call ahead            

                                                to get distribution times.


                                                A Gift From Ben

                                                309 Waltz Farm Dr., Williamsburg.   Tel. 757 565-6414

                                                Food distribution, Monday and Friday 3:30-5:00 p.m.


                                                York County Church Women United Food Closet

                                                St. Luke’s United Methodist Church, 300 Ella Taylor Road


                                                Service Area:  Poquoson, York County

                                                Services: Free emergency food assistance.  Proof of

                                                Identification that confirms address or a piece of mail with

                                                Name and address must be provided.  Hours are:  Monday

                                                Wednesday, and Friday from 12:30 p.m. to 3:00 p.m.


                                                St. Bede’s Catholic Church Social Ministry

                                                10 Harrison Avenue, Williamsburg, 757 253-0664

                                                Fee:  None


                                                Services:  Provide emergency non-perishable food

                                                Open Monday and Wednesday 1:00 p.m. to 4:00 p.m.

                                                and Tuesday and Thursday 10:00 a.m. to 1:00 p.m.


                                                Center for Independent Living

                                                2021 A Cunningham Drive, Suite 2

                                                Hampton, 757 827-0275

                                                Service Area:  Williamsburg, James City County, York

                                                County, Poquoson, Hampton, Newport News, Counties of

                                                Essex, Gloucester, King and Queen, Lancaster, Matthews

                                                and Middlesex

                                                Fee:  None


                                                Services:  Helps people with disabilities to become in-         

                                                dependent, set goals, make good decisions, budgeting self

                                                advocacy, assist with employment opportunities, assists

                                                with applying for benefits; provides individual and group

                                                counseling such as helping clients cope with having a

                                                disability; independent living skills; time management and

                                                decision making skills.



                                                Community Action Agency

                                                Historic Triangle Building-312 Waller ill Road, Suite 405

                                                Williamsburg, 757 229-9332

                                                Service Area:  James City County, Newport News,

                                                Poquoson, Williamsburg, York County


                                                Services:  Legal Outreach Program meets quarterly where

                                                attorneys come probono to talk with clients, and 

                                                 emergency housing



                                                Salvation Army

                                                151 Kristiansand Drive, Suite 109, Williamsburg, 

Tel. 757 229-6551

Service Area: James City County, Williamsburg, the

Bruton District of York County.

Fee: None


Services:  Open Monday through Friday from 8:00 a.m.

Until 5:00 p.m.  Assistance with emergency food, rent,

some medication costs, transportation, clothing and house-

hold items. Counseling offered to prevent reoccurrence.. 

Referrals to other agencies to help connect with other

community resources.  Must be income eligible and

provide verification of income.  Life skills classes. Some very limited housing available.  Additionally, there is a male Substance Abuse Recovery Housing Program thru

collaboration with HTSA.


United Way of Greater Williamsburg

312 Waller Mill Road, Williamsburg

Service Area:  James City County, Williamsburg, the

Bruton District of York County and surrounding areas.

Fee:  None


Services:  Community resource service and a help/crisis line. Provides referrals to other organizations and agencies for those needing assistance with mental health services, medication, utility assistance, homelessness food, clothing, transportation.


Shelters                                   Barrett Transitional Home

                                                Norfolk,   Tel. 757 624-6990

                                                For single women age 18-61

                                                No drugs or alcohol for 90 days, free from mental hospital

                                                For 90 days.  If working 50% of income from job is for

                                                Saving, 20% for programs.  If looking for a job no cost.


                                                Peninsula Rescue Mission

                                                3700 Huntington Ave., Newport News,   Tel 757 380-6909

                                                Men only, 7-10 days stay, depends on availability.


                                                Union Mission

                                                Norfolk, 757 627-8686

                                                For men and women, if not working stay is 15 days, if

                                                working the stay is 30 days.


Advocacy                               National Alliance On Mental Illness Williamsburg Area

                                                Williamsburg Area   757 220-8535

                                                Service Area:  James City County, Upper York County,

                                                Williamsburg and Poquoson.


                                                National Alliance On Mental Illness Virginia

804 285-1749


                                                Service Area:  New Kent County, Charles City County


                                                Services:  NAMI provides support, education, self help

                                                and advocacy.  Some programs available at no cost or

                                                minimal are Family to Family Education Programs, Peer

                                                to Peer Programs, In Our Own Voice Programs.  Support

                                                group meetings for family members and consumers are also



Crisis Hotline                         Local

                                                24-hour Crisis Line

                                                757 622-1126


                                                National Hotline



                                                COPE Crisis Hotline

                                                800 542-2673

                                                Northern Neck, Middle Peninsula


Education, Training and

Employment                          Department of Rehabilitation Services (DRS)

                                                925 B Capitol Landing Rd., Williamsburg, 757 253-4817

Service Area:  James City County, Williamsburg, York County


                                                Services:  Offers assistance to people with disabilities, so

                                                They may become more self-sufficient and independent. 

                                                Provides rehabilitation in preparation of and training for

                                                gainful employment, including job coaching and follow

                                                along services.


                                                Peninsula Work Force Center

                                                5235 John Tyler Highway

                                                Williamsburg, 757  253-4738


                                                Services:  Employment assistance services available to

                                                Employers and those seeking full or part-time work.

                                                Services include: a job bank, individualized job search

                                                Assistance, customized assistance for those with

                                                Disabilities, job search workshops, GED classes, resume

                                                Updating, computer training classes. 


                                                Rita Welsh Adult Literacy Center

                                                College of William and Mary, Williamsburg

                                                Service Area:  James City County, Williamsburg, Upper

                                                York County

                                                Services:  Provides free basic education to adults who have

                                                not graduated from High school. Offered to anyone who is 18 years old or older.

                                                Service area: Those who are residents of or working in the

                                                Counties list above.  


Legal Assistance/Aid             Disability Planning of Virginia

                                                11528 Jefferson Ave., Tel. 757 595-5055

                                                Service Area: Williamsburg, James City County, York

                                                County, York County, Poquoson, Newport News,

                                                Hampton, Gloucester, Mathews, and parts of the Southside


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