A mental health crisis is when a person has disturbances of mood or thought that are putting people at risk.
National Alliance on Mental Illness
page printed from NAMI Hennepin County
A mental health crisis can be scary for all involved. However, there are things you can do to improve the situation. Education & support are foundational needs for families and individuals experiencing the illness. Learning to recognize symptoms and take appropriate action at the correct time can really help. Major crises can be averted. Appropriate treatment and support can be engaged earlier. Learn more about handling emergencies and supporting family members experiencing mental illness by taking NAMI family education classes.
In Hennepin County, there are options. If you feel, a loved one is experiencing serious mental health symptoms and you are not sure what to do, you can call the following numbers. professionals will talk to you and help you assess the situation. They can come to where you are. They can do a clinical assessment of your loved one and help you with the next steps. These services are available 24 hours a day, every day, year-round. When in doubt, just call.
For Adults call: 612-596-1223 (COPE)
For Children call: 612-348-2233
If you have a life-threatening or immediate emergency call 911. Inform the dispatch that this is a mental health emergency and ask for trained officers. Provide accurate information about weapons and risks as possible.
When talking to a person having a mental health emergency: