National Alliance on Mental Illness
page printed from
(800) 950-NAMI;
NAMI | Job Description

Legal Resources Volunteer, NAMI Information HelpLine - Arlington VA

Job Description
*The NAMI Information HelpLine is a national service that receives 120,000 mental illness inquiries a year. Legal Resources Volunteers provide vital legal referral information to the 20 percent of those callers who need legal assistance.
*Legal Resources Volunteers give legal referrals and general legal information, not legal advice.
*Legal Resources Volunteers may be asked to answer general phone calls.

Legal Resources Volunteers must:
*Have a law degree or be in law school.
*Possess excellent oral and written communication skills
*Communicate effectively with people from diverse backgrounds and show sensitivity to those who may be emotionally distressed.
*Show initiative, good problem solving skills and resourcefulness
*Commit to working at least one four-hour shift a week during HelpLine hours (10 a.m. 6 p.m. weekdays) for, ideally, at least six months. Student interns typically work a condensed schedule of more hours for fewer months.
*Have strong computer and Internet skills
*Be consistently punctual and reliable.
*Knowledge of and/or experience with serious mental illness (schizophrenia, major depression, bipolar disorder, etc.), treatments and recovery a significant plus.


Please visit:
Job Specifications
Position Type: Part-Time
Department: HelpLine
Contact Information
Contact E-mail: