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Helpline Resources

We are currently developing these resources. For immediate assistance with affiliate development needs contact your National Leadership Consultant.

• Sample helpline manual
• Helpline staff training manuals
• Sample contracts with state governments regarding Helpline services
• Responsibility differentiation between State and Affiliate Helplines
• Helpline contact reporting forms (info shared with Policy Committee)

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Join NAMI today!

When you become a member of NAMI, you become part of America's largest grassroots organization dedicated to improving the lives of persons living with serious mental illness. And now you can join online.