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NAMI | Job Description

Program Assistant, Policy Team and Child & Adolescent Action Center (CAAC) - Arlington VA

Job Description
The Program Assistant is to provide administrative and general support to the Policy Team and the Child & Adolescent Action Center (CAAC).

Reports To: Director of Policy & Legal Affairs and Director of the Child & Adolescent Action Center (CAAC)

Essential Functions:
Administrative Assistance: Serve as department’s point of contact for incoming calls and emails; respond to general inquiries and route other queries to appropriate team members.

*Handle incoming/outgoing mail for Dept. Directors as needed; maintain team calendar; coordinate scheduling, including that of team meetings and other meetings as needed; draft and distribute notes.
*Process purchase orders, credit card reconciliations, photocopying and faxing. Prepare and maintain meeting materials and related responsibilities.
*Arrange staff travel as needed. Process travel authorizations and reimbursements.
*Help organize office procedures, filing systems, and resource materials.
*Respond to NAMI state and affiliate office requests for materials, resources and provide technical assistance as needed.

Written materials assistance: Assist with preparation of reports, presentations, and correspondence: including editing, proofreading, design and layout and posting to websites.

*Maintain and distribute NAMI publications (online and hard-copies), resources, legislative documents and relevant advocacy materials for NAMI leaders, members, the public and other interested parties.

Meeting support:Provide logistical support in preparation for NAMI’s annual Convention and other meetings as needed.
*Assist Directors with staffing Board of Directors’ committees, including preparation for quarterly Board meetings, monthly conference calls, maintenance of NAMI’s Public Policy Platform and other relevant documents.

Technological assistance: Maintain and update the policy team and CAAC web sites; assist in developing the website format for the policy team and CAAC; drafting, editing and posting advocacy alerts; manage email listservs; and provide basic IT assistance to staff as requested.

Assist NAMI Medical Director: Review and post research articles, coordinate regularly scheduled conference calls; draft and distribute notes for these calls.

Other Duties: Perform other duties assigned by the Director, Policy and Legal Affairs and the Director, C&A Action Center.

Minimum Qualifications:

•Strong organizational skills, ability to maintain multiple projects;
•Strong administrative, logistical, communications and collaboration skills;
•Proficient in use of Microsoft Office Suite Applications (Word, Outlook, PowerPoint, Excel);
•Proficiency and experience with web content design and posting;
•Experience with or interest in acquiring skills needed to design reports;
•Experience working with social media and social networking; and
•Interest in public policy and mental health issues.

Desired Qualifications:

•Experience in project management is a plus.


Four year college degree or equivalent work experience.
Job Specifications
Position Type: Full-Time
Department: Policy & Legal Affairs
Benefits: 403(b), Dental Insurance, Disability Insurance, Health Insurance, Life Insurance, Paid Vacation, Paid Sick Leave
Job Requirements
Education: High School Diploma
Travel Level: Minimal
Contact Information
Contact Name: Human Resources
Contact E-mail:

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