Walker Knowledge Base
General Walker Info
- Is there a participation fee for NAMIWALKS?
No, there is no required participation fee to walk in a NAMIWALKS event. However, you will still need to complete either an online or paper registration form.
- How can I access NAMIWALKS online?
NAMIWALKS information and resources can be found at the NAMI National Web site, www.nami.org. Click on the "NAMIWALKS" link in the "Welcome" box, or in the left-hand column of any page. Or follow this link: NAMIWalks to go there directly.
- Who is my Walk manager?
The Walk manager is the primary contact person for each Walk event. The name and contact information of your walk manager is listed on the main page for your Walk event, accessible by following the link above and clicking on your state.
- Can I take my dog to the Walk?
Dogs are welcome at most NAMIWALKS. (Some even wear a team t-shirts!) However, it is best to contact the local Walk Manager to be sure that the park or location where the walk is being held allows pets.
For the Walk Manager’s contact information, please go to our website and click on the map. Once you reach the correct NAMIWALKS location webpage, scroll down until you see the contact information.
- Is there an age limit of who needs to register to walk?
Yes! If the child can walk, he or she needs to be registered.
We want every walker that attends to register. There are two important reasons:
(1) so that we know how many walkers there are; and
(2) so that each person can sign the Waiver of Release and Liability.
If you register online, you agree to the Wavier as part of the process. If you use the paper registration, the Waiver is included on the form. (Parents or guardians of minor children sign for each child.)
We recommend that adults register online, but for children it’s best to complete the paper registration either on the day of the walk or hand it in ahead of time.
There is an age restriction for registering online. As stated in the Terms of Use available on the NAMI homepage, the NAMI website requires that users be at least 13 years of age.
Remember: While it is technically possible to register others online, it is discouraged. Each Walk participant is encouraged to register for themselves, so they may verify that all their information is entered correctly, as well as have access to their own sign-in account for managing their walker information through myNAMI.
- My family is coming with me to the WALK. Do I need to register the entire family?
Yes! We want every walker that attends to register. There are two important reasons:
(1) so that we know how many walkers there are; and
(2) so that each person can sign the Waiver of Release and Liability.
If you register online, you agree to the Wavier as part of the process. If you use the paper registration, the Waiver is included on the form. (Parents or guardians of minor children sign for each child.)
We recommend that adults register online, but for children it’s best to complete the paper registration either on the day of the walk or hand it in ahead of time.
There is an age restriction for registering online. As stated in the Terms of Use available on the NAMI homepage, the NAMI website requires that users be at least 13 years of age.
Remember: While it is technically possible to register others online, it is discouraged. Each Walk participant is encouraged to register for themselves, so they may verify that all their information is entered correctly, as well as have access to their own sign-in account for managing their walker information through myNAMI.
Registration
- How do I register for NAMIWALKS?
Visit www.nami.org/namiwalks, and click on your state. If prompted, choose the location nearest you, then follow the instructions below to register online.
If you prefer to register offline, contact the person listed on the site under the area titled "For more information about this event, please contact:". He or she will give you a paper registration form to complete.
To register online:
If you don't have a myNAMI account yet (a username and password that allows you to log on to the NAMI website) you will need to create one. A myNAMI account allows you to protect your NAMIWALKS tools by requiring a username and password to log in. Aside from allowing you private access to login to your NAMI Walks fundraising tools, a myNAMI account provides you with options to stay connected to NAMI and its advocacy efforts year round.
IMPORTANT: You do NOT have to join NAMI or make a donation to create a myNAMI account.
Step #1: Create a myNAMI Account
Many NAMIWalks participants already have a myNAMI account. They can skip these instructions and go straight to Step 2.
- Go to www.nami.org
- Click on Sign-In (in the upper left-corner of the screen)
- Click on the blue text “Create your free sign-in account now”
- Fill out the required information to complete your profile.
- Write down your username and password somewhere you will remember.
- Click on Submit.
- At the next screen, go to the top of the page and click on Logout.
Step #2: Register for the NAMIWalk
- Go to www.nami.org/walks . Click on the location on the map that you would like to walk.
- See the first 3 options on the bar at the top of the page: Form Team, Join Team, Walk as an Individual
* To form your own team, click on Form Team.
- Click on the blue button Register Online Now
- Sign in to myNAMI. (Forgot your login information? Click on the phrase “I forgot my username or password” just below the login key.)
- Follow the simple on-screen instructions then click Register and Proceed.
- Create a team page by reading the instructions and completing the fields. Then click Create Team Page and Continue.
- Next, create your walker page in the same manner. Then click Create My Walker Page and Finish.
* To join a team that already exists click on Join Team or to walk as an individual click on Walk as an Individual.
- Click on the blue button Register Online Now.
- Sign in to myNAMI. (Forgot your login information? Click on the phrase “I forgot my username or password” just below the login key.)
- Follow the simple on-screen instructions then click Register and Proceed.
- Create your walker page by reading the instructions. Than click Create My Walker Page and Finish.
Print the confirmation screen that lists the event details and the address to your walker page. Be sure to read the “What To Do Now” portion near the bottom of the page.
- Can the same e-mail address be used to register more than one person?
No. When you register, the system can identify if the e-mail address has already been used by another myNAMI account holder and will not allow you to proceed. Contact us via email if you would like information on how to share nami.org accounts and Walker Webpages with another friend or family member.
- I registered last year. Do I need to go through the registration process again this year?
Yes. You must re-register for each Walk you participate in. However, if you previously registered online, you will not have to create a sign-in account again. You should sign in and register using your existing Web account.
- Help! I forgot my username and password.
- From the NAMI homepage www.nami.org, click on the brown "sign in" box on the left hand side of the screen.
- You should see a box where you are supposed to enter your username and password. That box also has a line that says “I forgot my username or password.”
- Click on “I forgot my username or password.”
- You will be taken to a new page where you will be able to enter your username (if you recall it) to get your password OR enter your e-mail address to have you username and password sent to your e-mail inbox.
If that doesn’t work, there’s a yellow “Help Me” button. Or, you can send us an e-mail requesting your myNAMI login information.
- Why should I register online?
There are several advantages to registering online:
- Online registration is fast, and your team captain and local Walk coordinator are notified immediately of your registration
- Online registration allows you to fundraise online, meaning people will be able to make donations to you via credit/debit card. You receive immediate notification via e-mail when they do, and you do not have to collect or handle their check or cash.
- Online registration allows you to create a walker Web page with a photo, bio and personalized Web address where others can make donations on your behalf, and where you can track your fundraising progress.
- Why do I have to create a sign-in account?
Creating a sign-in account accomplishes two things: it gives you a way to enter your personal information as you register, and it allows you to manage that personal information anytime you return to the Web site. Having a sign-in account allows you to:
- Update your contact information
- Change your designated team or affiliate
- Create and manage a walker Web page
- Access reports to track your online donations
Your sign-in account also gives you access to other features on the NAMI Web site such as discussion groups, Contact Your Representatives, e-mail subscriptions, etc.
- Will I get "spam" if I give you my e-mail address?
NAMI does not share any of your personal information with any third-party. Nor do we send e-mails other than e-mails related to your participation in NAMIWALKS including, but not limited to: confirmation e-mails when you register, notification e-mails whenever an online donation is made on your behalf, updates from your team captain or local Walk coordinator, other NAMIWALKS-related announcements.
- Will I have to create a new sign-in account when I register for next year's Walk?
No, you only have to create a sign-in account once. You may use the same sign-in account to register for as many Walk events as you wish.
- The team I am signing up for is not listed. What should I do?
If the team you are walking with is not listed in the drop-down menu on the registration page, then you should enter it in the text entry field immediately below it. Note that this does not give you team captain status. If you wish to serve as the team captain, you should use the "Form new team" version of the registration screen.
- How is my registration confirmed?
At the end of the registration process, the details of your registration will be displayed on a confirmation screen, which you can print. The same information will also be e-mailed to you. You will also receive an e-mail with instructions on how others can make online donations on your behalf as well as a customized sample letter.
- What is the last date to register online?
The last date to register online is the date of the actual Walk event. After that date, online registration will begin for the next year's Walk (if scheduled).
- Can I register multiple people, such as other members of my family?
While it is technically possible to register others online, it is generally discouraged. Each Walk participant is encouraged to register for themselves, so they may verify that all their information is entered correctly, as well as have access to their own sign-in account for managing their walker information through myNAMI.
- What is myNAMI?
MyNAMI is the section of the NAMI Web site where you will access and manage all of your Walk-related information once you have registered. It is accessible from any page on the NAMI Web site by clicking the "myNAMI" button in the left-hand margin. Or, click here.
- When I registered, my team was already listed. How can I get captain status?
Contact your Walk coordinator once you have registered and ask to be given captain status.
- I have registered for the Walk, but when I sign into myNAMI, it is not listed.
- Go to the NAMI home page
- Click the thin brown “Sign-In” button on the left-hand side of the screen.
- Enter your myNAMI username and password.
- You should be taken to your myNAMI Home Page.
- Find the box with the red title bar labeled “myEvents.”
- If you have properly registered for the Walk already, there should be a listing for that Walk.
In the event that you do NOT see a listing for the Walk as indicated in step 6, then either you did complete the registration process or you have more than one log-in account.
Please try to register again.
However, do NOT try to register again if you recall creating a different myNAMI sign-in with a different password or username. Instead repeat the steps above using the new information. If you unsure of whether you created more than one myNAMI sign-in or you still do not see your Walker Tools, please send us an e-mail for additional assistance.
Please note: If you have accidentally created multiple myNAMI sign-in accounts, you should send us an e-mail to have one deactivated to avoid further confusion.
- I am trying to register but I am stuck in a loop that keeps kicking me back to the main webpage.
Have you tried to register for a Walk but after you enter your myNAMI username and password you get returned to the same old page? Or maybe you are registered already and you would like to make changes to your Walker webpage, but when you log-in and get to your myNAMI homepage, you can’t get much further.
The solution is simple. Enable cookies. Users must accept cookies from NAMI in order for the sign-in process to work. Cookies are what make a sign-in "stick" so that site continues to know that you are you as you move from page to page. This is true for most Web sites that use a sign-in feature.
If you need instructions for enabling cookies, refer to these websites:
http://www.google.com/cookies.html
http://webmaster.info.aol.com/cookieguide.html
- If I register online, will I need to complete a paper registration form?
In most cases, you will not need to complete a paper registration if you are registered online. However, some sites require both paper and online registration. If you are not sure, contact your Walk Manager.
- I registered but can no longer attend. How do I cancel my registration?
You cannot cancel your own registration. Please send us an e-mail listing your name (as it appears on your registration) and the walk site you are registered for.
- I did not create a walker webpage. Can I enter the offline donations I’ve received?
No. Walkers who do not have a walker webpage cannot enter their offline donations.
If you want the sum of your online and offline donations to show on your team’s webpage so that the progress your team is making towards its fundraising goal is accurate you will need to either create your walker webpage so you can enter your offline donation total or ask your team captain to add your offline funds to the team’s total.
Now that this year's Walk is over, how soon can I register for next year's Walk?
Once next year's Walk sites have been selected, online registration will begin immediately. Selection usually happens within three months of the last Walk.
Walker Webpages
- What is a walker Web page?
Your walker Web page is a customized Web page you create to share information about yourself and why you are walking; to allow others to make secure online donations on your behalf; and to track your fundraising progress. You can create your page during the registration process, or at any point after that through myNAMI.
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How can I update the information on my walker Web page?
You can make updates through myNAMI, up through 60 days after the Walk event.
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I want to use a photo. How can I make sure it looks its best?
Follow these specifications for your photo, to ensure maximum clarity: a width of 220 pixels or less, and a height of 220 pixels or less. You may upload photos with larger dimensions, but they will be automatically re-sized to fit correctly on your page and may lose some of their clarity in the process.
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Can I make changes to my fundraising goal?
Yes, you may change your fundraising goal at any time. If you find that you reach your goal early, challenge yourself by raising it.
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I am using an Apple Macintosh. Why do I get an error when I try to create or update my walker page?
There is a problem with the personal page/team page set-up process that only affects users of the Internet Explorer Web browser on the Macintosh operating system. The good news is that this error does not occur in the other Web browsers that are freely available and widely used on the Macintosh platform. If you do not already have one of these other browsers on your system, click here to download Apple Safari, Mozilla Firefox, Google Chrome or Opera. If you use the Windows operating system, you will not be affected by this problem. Also, visitors to your page who use Macintosh are not affected by this problem and will be able to access your page and donate regardless of which Web browser they use.
- How can others access my walker page?
The main way will be through your distributing the link to family, friends, etc., in your fundraising e-mails and letters. There will also be a link to it from your team's page (if you are on a team) and from the walker list accessible from the main page for your Walk event.
- The link to my walker webpage is too long. How do I find out my customized link?
- Go to www.nami.org
- Click the thin brown “Sign-In” button on the left-hand side of the screen.
- Enter your myNAMI username and password.
- You should be taken to your myNAMI Home Page.
- Find the box with the red title bar labeled “myEvents.”
- If you have properly registered for the Walk already, there should be a listing for that Walk. Click on that Walk.
- You will be taken to a page that says “Walker Tools.”
- Copy the text that appears after “View personal fundraising page:”
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Can I use the same extension for my personal and team webpages?
No. Links that are created by registered walkers for personal walker webpages and team webpages follow the same formula:
www.nami.org + /namiwalks07/ + 3 letter code representing the site + extension chosen by you
Thus, you cannot use the same extension for your personal walker page and your team page because it will direct people to the same place.
Example:
If you chose “john” for your personal page, www.nami.org/namiwalks07/EXA/john, then you cannot use “john” for your team page.
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If I don't create a walker page, can others still make online donations on my behalf?
Yes. There are two ways this can be done. The main way will be through your distributing the fundraising link you receive in your registration confirmation e-mail. This link goes directly to the online donation form. It can also be done by clicking on your name on your team's page (if applicable) or from the walker list accessible from the main page for your Walk event.
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What is the last date to create a walker page?
The last day to register online is the actual date of the Walk event. Once you have registered, you may create your walker page at any time, up to 60 days after the Walk is over. At whatever point you create your walker page, any donations you have received online up to that point will automatically be reflected on it.
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How long will my walker page be active?
Once you have created your walker page and personal Web address, it will be accessible indefinitely. However, the ability to receive online donations will expire 60 days after your Walk event.
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What if I forget the Web address of my walker page?
You may retrieve the address of your walker page at any point through myNAMI.
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If I walk again next year, will I have the same page?
No. You will need to create a new walker page and personal Web address for each Walk event you participate in. However, any photos you upload are tied to your NAMI sign-in account and remain available year-to-year so you will not have to upload them again.
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Why are my donors listed on my walker page?
There are two main reasons for this: as a way to recognize those who are supporting you, and as an incentive for others who visit your page to support you, too. However, all online donors have the option to be listed as anonymous when they make their donation.
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Can I get some help writing my personal fundraising letter?
NAMIWALKS provides a customized sample letter to get you started. You can obtain that letter by doing the following:
- Go to www.nami.org
- Enter your myNAMI username and password.
- You should be taken to your myNAMI Home Page.
- Find the box with the red title bar labeled “myEvents.”
- If you have properly registered for the Walk already, there should be a listing for that Walk. Click on that Walk.
- You will be taken to a page that says “Walker Tools.”
- Find the line that says "View customized sample letter" and click on it.
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How do I change my e-mail or update the personal information associated with the myNAMI account?
- Go to www.nami.org
- Click the thin brown “Sign-In” button on the left-hand side of the screen.
- Enter your myNAMI username and password.
- You should be taken to your myNAMI Home Page.
- Click on the tab labeled “myProfile.”
- Edit your information and then scroll down and click the yellow “Update Profile” button.
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I registered as an individual walker, but now I want to form a team.
- Go to www.nami.org
- Click the thin brown “Sign-In” button on the left-hand side of the screen.
- Enter your myNAMI username and password.
- You should be taken to your myNAMI Home Page.
- Find the box with the red title bar labeled “myEvents.”
- If you have properly registered for the Walk already, there should be a listing for that Walk. Click on that Walk.
- You will be taken to a page that says “Walker Tools”.
- Click on the phrase “Join or change teams; designate affiliate.”
- Choose the second option by typing your team name in the blank box.
- Be sure to click on the checkbox in the third option to uncheck that box that currently says you are walking as an individual. Make sure that the checkbox is now empty.
- Scroll down to the yellow “Save My Changes” button and click it.
- You will be taken back to the Tools page. Look at the options under “Team Captain Tools.”
- To create a team webpage, click on the first option, “Create a team page.”
- Complete the information as appropriate and then scroll down to the yellow “Save My Changes” button and click it.
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How private is my online registration?
NAMIWALKS webpages are viewable to the general public, so your name will appear online and will be accessible through web search engines such as Google. If you have concerns about your name appearing on a NAMIWALKS page, please register for the Walk using the paper brochure available from the host affiliate.
To contact the host affiliate, please go to www.nami.org/namiwalks and click on the map. Once you reach the correct NAMIWALKS location webpage, scroll down until you see the contact information for the Walk Manager under the words “For more information about this event please contact”
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How do I designate an affiliate to receive my funds?
If you are a team captain or are participating as an individual, you may designate which NAMI affiliate you want the money you raise to go to. Note: this option does not apply to you if you are walking with a team but are not the captain.
To designate an affiliate:
- Go to www.nami.org
- Click the thin brown “Sign-In” button on the left-hand side of the screen.
- Enter your myNAMI username and password.
- You should be taken to your myNAMI Home Page.
- Find the box with the red title bar labeled “myEvents.”
- If you have properly registered for the Walk already, there should be a listing for that Walk. Click on that Walk.
- You will be taken to a page that says “Walker Tools.”
- Click on the phrase “Join or change teams; designate affiliate.”
- Use the drop down list to pick a different affiliate.
- Click the yellow “Save Changes” button.
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If you did not receive an e-mail confirming your registration, the e-mail you provided might not be working. Check the e-mail in your profile by doing the following:
- Go to www.nami.org
- Click the thin brown “Sign-In” button on the left-hand side of the screen.
- Enter your myNAMI username and password.
- You should be taken to your myNAMI Home Page.
- Find the box with the red title bar labeled “myEvents.”
- If you have properly registered for the Walk already, there should be a listing for that Walk. Click on that Walk.
- You will be taken to a page that says “Walker Tools.”
- Click on the phrase “Join or change teams; designate affiliate.”
- Use the drop down list to pick a different affiliate.
- Click the yellow “Save Changes” button.
To logout, scroll up to the top of the page and click on the word "Logout."
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If you are not receiving e-mails confirming when a donation is made to support your participation in NAMIWALKS, the e-mail you provided might not be working. Check the e-mail in your profile by doing the following:
- Go to www.nami.org
- Click the thin brown “Sign-In” button on the left-hand side of the screen.
- Enter your myNAMI username and password.
- You should be taken to your myNAMI Home Page.
- Find the box with the red title bar labeled “myEvents.”
- If you have properly registered for the Walk already, there should be a listing for that Walk. Click on that Walk.
- You will be taken to a page that says “Walker Tools.”
- Click on the phrase “Join or change teams; designate affiliate.”
- Use the drop down list to pick a different affiliate.
- Click the yellow “Save Changes” button.
To logout, scroll up to the top of the page and click on the word "Logout."
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Can people who make cash or check donations be shown with the other donors on my webpage?
No, at this time there is no function available to display the name, amount of donation, and personal message for donations made "offline" (meaning either cash or check) like there is for online donations.
However, you can add the offline amount to your webpage so that your progress towards your goal can be properly tracked. To do so,
- Go to www.nami.org
- Click the thin brown “Sign-In” button on the left-hand side of the screen.
- Enter your myNAMI username and password.
- You should be taken to your myNAMI Home Page.
- Find the box with the red title bar labeled “myEvents.”
- If you have properly registered for the Walk already, there should be a listing for that Walk. Click on that Walk.
- You will be taken to a page that says “Walker Tools.”
- Click on the phrase “Update Walker WebPage.”
- Scroll down to where it says “Offline donations.” Enter the total amount of all your offline donations in the box.
- Click the yellow “Save My Changes” button.
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How do I add offline donations to my walker webpage?
- Go to www.nami.org
- Click the thin brown “Sign-In” button on the left-hand side of the screen.
- Enter your myNAMI username and password.
- You should be taken to your myNAMI Home Page.
- Find the box with the red title bar labeled “myEvents.”
- If you have properly registered for the Walk already, there should be a listing for that Walk. Click on that Walk.
- You will be taken to a page that says “Walker Tools.”
- Click on the phrase “Update Walker WebPage.”
- Scroll down to where it says “Offline donations.” Enter the total amount of all your offline donations in the box.
- Click the yellow “Save My Changes” button.
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Help! Someone has written something inappropriate or private in their donation message. How do I remove this text?
Only the walker can make edits to the donations that appear on a walker’s webpage. He or she may remove the name of the donor and replace it with "Anonymous" and they can remove the personal message if they would like. It is not possible to edit the personal message, so even if you want part of the message to show up, you will have to chose whether you want all of it to appear or none of it.
Please note that you will have to repeat steps 1-10 for each donation. Also, remember that donors have the option of listing themselves as "Anonymous" at the time they make the donation.
- Go to www.nami.org
- Click the thin brown “Sign-In” button on the left-hand side of the screen.
- Enter your myNAMI username and password.
- You should be taken to your myNAMI Home Page.
- Find the box with the red title bar labeled “myEvents.”
- If you have properly registered for the Walk already, there should be a listing for that Walk. Click on that Walk.
- You will be taken to a page that says “Walker Tools.”
- Click on "View online donation report; edit donation display"
- Click the phrase “edit display” next to the donation that you wish to edit.
- Use the drop-down lists to choose whether you would like the donation to be listed as Anonymous and whether you would like the personal message to appear on your page.
- When finished with the edit, be sure to click the yellow "Save Changes" button.
- When you are completely finished, scroll down to the bottom of your list of donations and click the phrase “Back to myNAMIWALKS.”
- To logout of myNAMI, take your cursor to the top of the page and click on the phrase "Logout".
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Someone has made a donation to me, but I do not see them listed on my walker webpage.
If you have created a walker webpage for yourself, then you should be able to see each donation that is made to you online. The donations will be listed by the donor’s name or “Anonymous.” If you know that someone has made a donation, but you do not see it listed on your webpage, click the “Refresh” (or “Reload”) button on your browser. If it still does not appear, then send the donor’s name, the possible donation amount, and the estimated date the donation was made to walkhelp@nami.org with a note that the transaction is not appearing on your walker webpage.
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I see duplicate donations on my webpage from the same person, might this be an error?
Although the instructions say to click the “Submit Donation” button only once, some people inadvertently click it multiple times. The extra clicking results in multiple transactions when the donor’s intention was usually only to make one donation. If you suspect this has occurred, please send a message to walkhelp@nami.org. We will work to refund the donor the extra funds and edit your walker webpage to reflect the correct amount.
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How do I change my photo?
Follow these specifications for your photo, to ensure maximum clarity: a width of 220 pixels or less, and a height of 220 pixels or less. You may upload photos with larger dimensions, but they will be automatically re-sized to fit correctly on your page and may lose some of their clarity in the process.
To change your photo, follow these steps:
- Go to www.nami.org
- Click the thin brown “Sign-In” button on the left-hand side of the screen.
- Enter your myNAMI username and password.
- You should be taken to your myNAMI Home Page.
- Find the box with the red title bar labeled “myEvents.”
- If you have properly registered for the Walk already, there should be a listing for that Walk. Click on that Walk.
- You will be taken to a page that says “Walker Tools.”
- Click on "Update Walker Web page"
- Scroll down to the "My Picture" section.
- Click on the "browse" button to locate your picture.
- When finished, be sure to click the yellow "Save My Changes" button
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Help! The changes that I've made to my walker page are not showing up.
A different browser might do the trick. It is important to distinguish whether the changes are not sticking on the submit form itself, or whether they are sticking on the submit form but not reflected on the actual Walk page.
If they are not sticking on the submit form, I would recommend restarting the browser, or trying a different browser.
If they are sticking on the submit form but not on the actual Walk page, I recommend doing a "hard" refresh of the page by pressing Ctrl + F5 on the keyboard.
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How do I post a video or PSA on my Walker Web page?
The NAMIWalks website does not hold files, so you will need to upload your video or Public Service Announcement (PSA) on YouTube (www.youtube.com). If you want to post the official NAMIWalks 2009 PSA or video, here are the links:
Video: Click here.
PSA: Click here.
Once you have uploaded your video to YouTube or gone to one of the links above, look at the grey box on the right-hand side of the screen. You will see a field for the “URL” (a.k.a. the link) and another labeled “Embed.”
Put your cursor in the “Embed” field and copy the text by holding down the CTRL key and hitting C. You will paste this text in your "My personal message." Follow these steps:
- Go to www.nami.org
- Enter your myNAMI username and password.
- You should be taken to your myNAMI Home Page.
- Find the box with the red title bar labeled “myEvents.”
- If you have properly registered for the Walk already, there should be a listing for that Walk. Click on that Walk.
- You will be taken to a page that says “Walker Tools”
- Click on "Update Walker Web page"
- Scroll down to the “My personal message.”
- Put your cursor in the field and scroll to the end of the text (or wherever you would like the video to be) and paste the text you copied earlier by holding down the CTRL key and hitting V.
- Scroll to the bottom of the page and click the yellow “Save my Changes” button.
- Scroll back up to the top of the screen and make sure it says "Update complete!
To logout at any point, click "Logout" in the upper right-hand corner of the screen.
*If you do not remember your myNAMI login, please send a request to walkhelp@nami.org
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I want to thank my donors. Where can I obtain their e-mail or mailing address?
NAMIWALKS provides walkers with the donor's name and e-mail and mailing address (even if the donor marks "Anonymous" because they do not want their name to appear on the website) so that walkers can personally thank donors for their generous contributions. To obtain the contact information for your donors, please follow these steps:
- Go to www.nami.org
- Click the thin brown “Sign-In” button on the left-hand side of the screen.
- Enter your myNAMI username and password.
- You should be taken to your myNAMI Home Page.
- Find the box with the red title bar labeled “myEvents.”
- If you have properly registered for the Walk already, there should be a listing for that Walk. Click on that Walk.
- You will be taken to a page that says “Walker Tools.”
- Click on "View online donation report; edit donation display"
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How do I delete my webpage?
In order to delete your walker or team webpage, you must send a request to walkhelp@nami.org listing your name, the webpage address, and the name or city of the NAMIWALK you are participating in.
Please note that removing your webpage from the web does not undo your registration or delete your team. If you would like that done also, you must indicate that in your e-mail to walkhelp@nami.org.
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My webpage was deleted but it comes up in online searches. Why?
NAMIWALKS walker and team webpages created by a registered walker are viewable to the general public like most internet sites. They are also accessible through web search engines such as Google. When NAMI deletes your webpage, the link may still appear in search engines until that company updates their holdings.
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