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Coordinated Data-Sharing Essential To Reduce Emergency Department Super-Use

Nov 30 2019
Super-frequent emergency department (ED) users, people with 18 or more visits per year, often have complex medical, mental health and social needs. However, most strategies used to reduce ED visits focus only on medical needs. To emphasize the importance of a broader perspective, researchers analyzed ED visit data from San Francisco County, CA. The county’s coordinated data system showed that 67% of super-frequent ED users also received mental health treatment, with an average of two psychiatric hospitalizations. These results demonstrate how coordinated data can allow health systems to see the true needs of their populations. To learn more, see the article in Health Affairs.