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Majority of Community Behavioral Health Service Users Support Continued Telehealth Access

May 07 2021
In a new survey of people utilizing community behavioral health services, 80% report that their experiences with telehealth were as good or better than in-person services before prior to the COVID-19 pandemic. Researchers surveyed 1,482 individuals receiving telehealth services from a New York City behavioral health agency in May 2020. Of those who indicated interest in continuing telehealth after the pandemic, 83% would prefer a mix of telehealth and in-person visits. Telehealth continues to show promise as a supplemental tool to increase and sustain access to mental health care. To learn more, see the study in Psychiatric Services.