NAMI 360 Powered by Salesforce logo

Updated 2/14/19 

The transition to NAMI 360 Powered by Salesforce has started!  We're busy getting everything ready and set up for launch on Tuesday, Feb. 19, 2019.

While we're working on this move NAMI 360, the Profile Center, the Education Portal, Education Program Data Reporting and the NAMI Store will be unavailable.  In addition, will be in read-only mode, meaning you won't be able to log in or access the Extranet or Discussion Groups.

Look for instructions on how to log in to and/or the new NAMI 360 on Tuesday, Feb. 19.  If you're brand new to NAMI 360, please contact your NAMI State Organization or NAMI Affiliate to get started.

Want to learn more?  Check out the NAMI 360 Help Center for knowledge articles, video how-to's and online training.

The National Alliance on Mental Illness is developing and integrating a new constituent relationship management (CRM) database called Salesforce. It will replace our current CRM, NAMI 360. The new database will empower members of the Alliance with greater oversight and better tools to manage data and resources that support our mission. This new CRM is called NAMI 360 Powered by Salesforce

NAMI 360 Powered by Salesforce will be:
  • A simple to use, reliable, state-of-the-art information platform that provides security and inspires confidence for NAMI State Organizations and NAMI Affiliates using the system.
  • A single online community for grassroots leaders with customized dashboards; a streamlined data reporting process; an easy-to-use tool to import/export data; easier access to educational material; and a holistic view of NAMI members, volunteers and supporters.
  • A new online store with better access to products and shipping options.

Through early 2019, NAMI will work with our implementation partner, Fionta, to design, migrate and implement existing capabilities into NAMI 360 Powered by Salesforce. All data and documents currently in NAMI 360, the Profile Center and the Educaiton Portal will be available in the new NAMI 360.

Hear from NAMI CEO Mary Giliberti about the transition to NAMI 360 Powered by Salesforce


Want to know more about the transition to NAMI 360 Powered by Salesforce? Watch our quick video updates for answers to questions frequently asked by the field.  

Dec. 26, 2018
The NAMI Salesforce Team chats about the results of the NAMI 360 Powered by Salesforce field tests, registering for training, and what will happen when the new NAMI 360 launches in February.


Dec. 18, 2018
The NAMI Salesforce Team answers your questions about shared constituent information in the new NAMI 360. 


Dec. 12, 2018
The results from Round 1 testing of NAMI 360 Powered by Salesforce are in. Hear what volunteers from across the country think about the new system. 

Click HERE for a detailed report of the Round 1 test results.


Dec. 6, 2018
In this latest video update we answer questions from the field about alternatives to the new NAMI 360, and discuss the expansion of categories for data reporting methods. ​


Nov. 16, 2018
Find out why NAMI 360 Powered by Salesforce will make managing NAMI memberships and programs easier for everyone, and why it will be easy for you to learn how to use it.​


Nov. 5, 2018
Meet members of the NAMI Salesforce Team and have your quesitons answered in this new series of Quick Video Updates.