Survey Suggests Better Integration of 988 with Mobile Crisis Teams May Be Needed
Nearly a year since the launch of the 988 Suicide and Crisis Lifeline, there is still uncertainty about its role within the mental health system. One goal of 988 is to connect callers in urgent need of support with a mobile crisis team (MCT) in their area. However, a national survey of MCT personnel found that only a third of respondents (32%) indicated that their MCT could be reached by 988. Respondents were most likely to report that their MCT could be dispatched by calling the MCT directly (65%) or through 911 (54%). The findings highlight the need to continuously evaluate and improve 988 integration in communities, as well as the importance of communicating how individuals can reach an MCT if needed. To learn more, see the study in Psychiatric Services.