"As a NAMI HelpLine volunteer, at the very least I need to listen and be kind; to let callers know I’m not going anywhere, and...
"We need to create a culture in which people in the black community no longer feel afraid to tell someone how they are feeling, and...
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Read MoreNAMI HelpLine is available M-F, 10 a.m. – 10 p.m. ET. Call 800-950-6264,
text “NAMI” to 62640, or email. In a crisis, call or text 988 (24/7).