How to manage workplace stress that’s ‘fundamentally changed’ since COVID | NAMI

How to manage workplace stress that’s ‘fundamentally changed’ since COVID

Posted on May 28, 2021

The way employers view mental health may have changed for good after the pandemic, according to experts, as more Americans suffering from stress, anxiety, and isolation reached out for help. Last year, the volume of calls to the helpline manned by the National Alliance on Mental Illness (NAMI) jumped 70% over 2019, while one-third of employers reported an increase in requests for information about Employee Assistance Programs (EAPs) that provide mental health services, according to Clayton. While 1 in 5 people struggle each year with a mental health condition, according to NAMI, many are reluctant to reach out for help — especially from an employer — because they feel a stigma still remains. "Company culture starts from the top down," said NAMI CEO Daniel H. Gillison Jr., noting executives should model behavior that reduces that stigma and prioritizes mental health, while employers provide access to adequate mental health service. Not only because younger generations are beginning to demand it, but because it is the right thing to do, he said. "It is good for their workers, and it is good for business."


NAMI HelpLine is available M-F, 10 a.m. – 10 p.m. ET. Call 800-950-6264,
text “helpline” to 62640, or chat online. In a crisis, call or text 988 (24/7).