Amid Coronavirus, Calls And Texts To Mental-Health Hotlines Are Surging | NAMI: National Alliance on Mental Illness

Amid Coronavirus, Calls And Texts To Mental-Health Hotlines Are Surging

Posted on April 2, 2020

Reports that amid the coronavirus pandemic, hotlines in the U.S. are seeing a spike in activity. Before COVID-19, 150 calls would be a big day, said Dawn Brown, the NAMI HelpLine director. Now it’s surpassing that number daily. “It’s continuing to go up,” she said, adding that nearly half the callers at some point mention the virus. Callers to NAMI’s line are sharing feelings of anxiety and depression as well as asking for advice about how to continue treatment and get medicine refilled during stay-at-home orders.

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NAMI HelpLine is available M-F, 10 a.m. – 10 p.m. ET. Call 800-950-6264,
text “helpline” to 62640, or chat online. In a crisis, call or text 988 (24/7).