Police Use of Force | NAMI

Police Use Of Force

Where We Stand:

NAMI believes in minimizing justice-system response to people with mental illness, while ensuring that any interactions preserve health, well-being and dignity. NAMI supports policies that reduce and prevent use of force by law enforcement during interactions with people with mental illness.

Why We Care:

Mental illness is not a crime; however, contact between law enforcement and people with mental illness is all too common. Often, these interactions include a person in crisis, and the situation can escalate and result in law enforcement using force. Estimates show that people with serious mental illness are over ten times as likely to experience use of force in interactions with law enforcement than those without serious mental illness.

This disproportionate impact is partially due to how officers interpret symptoms. For example, someone experiencing a mental health crisis can appear hostile or resistant, and their symptoms can interfere with their ability to respond to commands. Tragically, use of force can become lethal. Between 2015-2020,  a quarter of all fatal police shootings involved someone with a mental illness.

Police training has been a central part of efforts to improve law enforcement’s response to people with mental illness. Trainings can provide law enforcement with skills in de-escalation and other techniques that reduce the need to use force. Many states and local governments have minimum requirements for this training, and many law enforcement agencies include these trainings without a requirement by law. Skills-based trainings, such as Crisis Intervention Team (CIT) training, educate officers about mental illness as well as methods of de-escalation.

Creating a culture that focuses on reducing use of force, whether established by leadership or through official agency policy, can have a significant impact on day-to-day operations of law enforcement. Some agencies have adopted policies on valuing the sanctity of life as a core part of their mission. Creating this mindset can support officers in making decisions in the field that prioritize the safety and dignity of individuals they encounter.

Assessment and evaluation of tactics used by law enforcement can help identify when a tool or tactic should no longer be used. There are many previously acceptable law enforcement tactics that are no longer considered safe. For example, chokeholds and carotid holds, which are physical restraint techniques that apply pressure to the neck restricting the airway or blood flow to the brain, had been a routine part of law enforcement training, but are now banned or restricted by nearly half of the nation’s largest police departments, as well as the U.S. Department of Justice. Stun guns (also known as tasers), which were believed to be a less harmful alternative to a gun, have begun to be viewed as a more harmful tool than previously thought.

Use of force disproportionately impacts people with mental illness. Law enforcement leaders and policymakers at all levels should prioritize policies that prevent use of force when law enforcement is responding to a person in a mental health crisis to reduce trauma and tragedy.

How We Talk About It:

  • People with mental illness deserve help, not handcuffs.
  • Unfortunately, communities are often reliant on law enforcement to address mental health crises and homelessness instead of focusing on their primary role to ensure public safety.
  • Interactions between law enforcement and people with mental illness often escalate and can even be deadly — often because a person in a mental health crisis may have symptoms that appear threatening or impact their ability to listen to police commands.
  • People with mental illness are over 10 times as likely to experience use of force in interactions with law enforcement than those without mental illness.
  • People with mental illness deserve a system that reduces trauma and tragedy.
  • Every person with mental illness should have access to a robust community mental health care that includes alternatives to police during a crisis.
  • While police should not be the first responders to many crises involving people with mental illness, it is critical that law enforcement has the tools, resources and training to reduce the use of force when they do respond.
  • In addition to training to understand and de-escalate mental health crises, law enforcement agencies should put policies in place with the intention of creating a culture that prioritizes the safety and dignity for the people they encounter.
  • Use of force disproportionately impacts people with mental illness. Policies that prevent use of force should be a priority to reduce trauma and tragedy.


What We Have Done:

  • NAMI participated in the work of the Police Executive Research Forum (PERF) to develop their Guiding Principles on Use of Force, part of their Critical Issues in Policing Series.
  • NAMI has been a partner in advancing CIT programs in communities across the country, which includes reforms to training and policies.

NAMI HelpLine is available M-F, 10 a.m. – 10 p.m. ET. Call 800-950-6264,
text “helpline” to 62640, or chat online. In a crisis, call or text 988 (24/7).